Privacy Policy


At Party On Balloons, we are committed to protecting your privacy. To ensure your confidence in us, we have adopted the following privacy policy as part of our commitment to protect any personal information which you may provide to us through this website or through any other means. Please note that this privacy policy only applies to our website and if you have followed a third party link through our website and supply them with personal information you will be subject to the privacy policies of those websites.

Occasionally we may amend our privacy policy and those changes will be posted on this page. This online privacy policy applies only to information collected through our website and not to information collected offline.

Customer Information

The only personal information collected and stored by Party On Balloons is information you volunteer whilst using our services e.g placing an order, subscribing to a newsletter or entering a competition. The information we collect will include your title, name, address, contact details and order details (and company details if applicable). Details may be securely forwarded to third parties in order to fulfill this order only. This information is used to process and fulfill any order requirements and keep you up to date with Party On Balloons' ever changing offers and promotions.

Party On Balloons does not store customer login passwords, however if your password needs replacing we can send you a link to create a new one. You are provided with this password to keep your account secure, please do not share this access with any third party. You are able to amend any details within your account by logging in at any time.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. Please note that this information is completely anonymous and does not identify you in any way.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You are legally entitled to request details of the personal information which we hold about you, under the UK's Data Protection Act 1998.

The only instance where user information will be disclosed is to comply with any applicable law, regulation or legal process.
If you have any questions or wish to have any personal information edited or deleted, please email or write to us, details of which can be found on the Contact Us page.

Please be aware that here at Party On Balloons we do not sell, trade or rent your personal information to others.

Newsletter & Marketing

We will send you marketing messages via email if you have agreed for us to do so. To stop receiving these messages you can click the unsubscribe link in the email, login to your account or contact our customer services.

Payment Processing & Protection

At Party On Balloons, we are 100% committed to your payment protection and online safety. Therefore we operate using Paypal Pro Website Payments. All information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available). Your payment information (i.e card details) are not stored by Party On Balloons; your personal information is stored on Paypal's servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, we do not directly connect our firewall-protected servers to the internet.

User Generated Material

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).


Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We do not use cookies to gather personal information such as a person’s name or email address. In order to measure the effectiveness of our online presence, Party On Balloons may use cookies to identify repeat customers to our site and to determine the path that visitors take on our site. Any information gathered by the use of cookies is compiled on aggregate, anonymous basis. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the phone by calling 01823 426008.