We love getting customer feedback here at Party On Balloons...and we also love sharing it with you! Here's what some of our customers have to say about us.
Brilliant Customer care
Very good service, I put in the date I wanted my balloon delivered & it arrived on time, packed very well.
Ordered months in advance and everything ran on schedule. Thank you!
I had an issue with one of the balloons I ordered and a refund was issued immediately without question - thank you
We sent a balloon to our friend to celebrate her daughter's first birthday as we couldn't visit during lock down! It turned up early which was great as it meant more time for them to enjoy it and we didn't miss the actual day. The balloon looked gorgeous! Will definitely use this service again and highly recommend
The website is simple to navigate and the checkout process was quick and easy. The balloon I ordered arrived on time and was well packaged.
Delivered as promised
Amazing service. The balloon itself was beautiful and the people out was sent out to really loved it. I needed to change the date of delivery and they were very accommodating with prompt replies.
Gorgeous balloon, love it, so elegant & personalised. These last for so long, at 3 weeks!
Excellent balloons
All needs carried out, even alterations. Only thing was I didn’t get a email back, stating that changes will be met. But understandable under circumstances.
Beautiful choice
I was disappointed that the balloons came in the same box. When my son opened it they were all tangled together & wouldn’t float out the box. Was a shame. The number balloon was good quality, but the bubble balloon was much smaller than others I have bought in the past from other sites.
Great service only thing was I had a problem with my emails so no updates because of this.
Great service
Great balloon and delivery was easy to select at checkout and arrived on time! Would definitely purchase again . Thank you
Loved being able to design my own balloon and select a convenient delivery date. Excellent customer service being told when my balloon would arrive and what action to take if there was a problem, which there wasn’t.
Arrived on the day I requested even during covid times! I ordered two days before the day I needed it for just incase. Arrived in good condition.
Thank you! The most beautiful balloon and customer service was so helpful in arranging a speedier delivery for me!
The level of communication was first class, very important when you are waiting for something like this in lockdown. The balloon arrived on my daughter's birthday around 11 am, which was perfect. The only negative I can say is that my daughter was also expecting a gift to arrive and was at the door when the box was delivered. It's a shame that the box was taped with 'partyballoons' written on it. It was going to be a surprise and it wasn't because my daughter saw the writing. Other than that, perfect, she loves it and I will be ordering more for sure. Just please don't give it away on the box.
Looked fab and arrived as promised
Looked fab and arrived as promised
Fabulous rose gold hearts balloon package! Arrived on time & was exactly as described on website. Ordered for my daughter’s 21st - she loved it! Would highly recommend.
Balloons look brilliant. Only thing was I wish I could have selected a morning delivery so I could have had them there first thing. But otherwise brilliant
I ordered this for my my niece following a recommendation from a friend. The order process was easy and the choice of colours was difficult to choose from. I did make an error with the recipients name on the address box ( put my own down), a quick email to customer service and it was rectified instantly. Would highly recommend my niece loved it and I will definitely be ordering for my daughters 16th in July.
The balloon arrived on time despite everything going on! Would be happy to purchase a balloon again
Amazing! Very easy to navigate