We love getting customer feedback here at Party On Balloons...and we also love sharing it with you! Here's what some of our customers have to say about us.
Stunning balloons, delivered just when I wanted them and hubby loves them!
loved it will use again arrived on time. well packaged. thankyou
Ordered a personalised bubble balloon for my parents 40th wedding anniversary and they loved it. I made an error with the delivery date on my order but a quick message on the contract us option on a Sunday evening soon put that righ, great customer service. It was delivered exactly when I requested it to be and was in perfect condition. Their website is really user friendly and you are spoilt with all the choices available. My mum sent me a photo a week after it was delivered to me and it was still fully inflated. I would have no problem recommending Party On to my friends and family and will definitely be using them again.
My niece absolutely loved her balloon!
I chose to design my own balloon, double checked everything was correct, colours, spelling etc all ok. Went to checkout paid then remembered i hadn't changed the delivery address. I emailed & Chloe responded very quickly with a lovely personal email informing me she had changed the delivery address for me. I was then kept informed about my order. On the day of dispatch I received some news which meant no one would be available to accept delivery. I emailed and asked could I go back to the original delivery address. At the same time I received an email informing me my order had been dispatched. Not long after I received another email saying the delivery address had been changed. What a relief. I could not believe how quickly everything was acknowledged , acted on & a response email sent to me. The following day my balloon arrived. It was exactly as I pictured it in my head when I designed it . It matched my sisters newly decorated lounge perfectly and she LOVED it. She said what a nice change it made to flowers & how much longer it would last. There are no negatives at all to comment on and I have already recommended partyonballoons to others. Several people also came and asked me where I got it from. One lady said she had got much less for her money and it was 3 days late from another supplier. I will be back as soon as I have another reason to celebrate. Thank you all for making my purchase such a pleasant transaction. Kind Regards , Jane
Balloon arrived deflated and DPD did not deliver as requested. However, after contacting Customer Services a replacement was promptly dispatched! Thank you! My cousin needed some cheer and she got it! It was beautiful and much appreciated!
The balloon was so nice, loved the feathers, thanks for the great experience!
Was a last minute decision but arrived on the day exactly as it looked in the picture. Very pleased
I ordered it to be delivered on a specific date knowing the recipient would be away, yet it was delivered 2 days early for some reason
Excellent service, kept informed all the time , prompt delivery and a beautiful balloon true to a picture, will order in future and recommend
Quick and efficient online ordering process.
Fast, efficient service
The one to one direct communication was perfect
Very impressed, I had to change the delivery date and destination and this was no problem at all.
The balloons I ordered where perfect and delivered safely on time.
Thank you very much for a swift delivery. Will recommend and use again!!!
Quick fast reliable
Great quality item , and fast delivery , will be ordering again in the future THankyou x
I recently ordered my second balloon, this time for a birthday surprise, and was just as impressed by my purchase as the first time round! It arrived perfectly on time and perfectly packaged, and the balloon itself was every bit as pretty as I was expecting : ) Full marks! I recommend!
Lovely balloons delivered on time.
Very easy to navigate balloon choice and select exactly what you want from the excellent range available; speedy service and regular updates re: delivery time. Thank you for your superb service ?
Very pleased with the balloon it arrived on time and was good quality.
Fast delivery and reliable company. This is my second time using them.
Excellent service
Very satisfied
Easy to navigate the website and design the personalised balloons. I needed to contact customer service as my sale code wasn’t working, and they sorted it out in minutes. Very friendly and helpful. Delivered safely and on time as promised
Super service , exactly how the balloon looked like in the picture